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Interspire Email Marketer 6 Beta Available to ALL Clients
by Mitchell Harper, posted November 18, 2009
 Hi everyone. Instead of a closed test we've decided to make Interspire Email Marketer 6 beta available to all existing clients, regardless of which product(s) you own. To get started just login to the client area and follow the orange notice on the main page. We're looking at a 1-2 week public beta period before release because the product is already quite stable after our 6 week internal testing cycle. The beta is encoded with ionCube so you'll need to make sure your web server has the free ionCube loaders installed. Also the beta doesn't require a license key and expires on the 3rd of December 2009. Complete details are included in the client area and bugs can be reported directly from the application.
Photos From the BigCommerce Partner Meetup in Austin
by Mitchell Harper, posted November 12, 2009
On Wednesday night from 5pm-7pm we held the first of many BigCommerce (BigCommerce is the hosted, fully managed version of Interspire Shopping Cart) partner events in Austin at Union Park. Judging by the attendance and interest in the BigCommerce platform, as well as the non-stop conversation and questions, I’d say the event was a definite success! Around 75 web designers and business owners attended the meetup, curious to learn more about BigCommerce and mingle with our Austin team. Chris did an excellent job running the BigCommerce demo/Q&A stand and was overwhelmed with questions, interest and lots of “ooooohhs” and “ahhhhhhs” as he showed what BigCommerce can do – specifically how easy it is for web designers to roll out completely customized and fully functional stores for their clients quickly. Lee, Dave, Scott, Travis, Amanda, Ryan, Luke, Brian and Caroline entertained guests and answered questions about BigCommerce (and our new partner program) while everyone enjoyed complimentary food and drink. I’ve included some pictures below that were taken on the night. A big thank you to everyone who attended, and we look forward to working with you through the BigCommerce partner program to grow your business!
[Video] Interspire Email Marketer 6 Sneak Peek and Beta Invites
by Mitchell Harper, posted November 8, 2009
 Hi everyone. We're extremely close to completing Interspire Email Marketer 6, which includes surveys, dynamic content and user groups, so I thought I'd put together a video showing you the new features in action. Just click the image above to watch the 12 minute video. It's a Quicktime video so if you have iTunes installed you shouldn't have any problems watching it. As we wrap up our internal testing on Interspire Email Marketer 6 we're also looking for existing clients who would like a first look at the new features while participating in our closed beta program. Please email iem6beta@interspire.com if you're interested - you'll need to include your existing Interspire Email Marketer order number as part of the email. We're looking for around 20 beta testers. As I mention in the video, we're hoping to have Interspire Email Marketer 6 released in no longer than 2 weeks time. It will of course be a free upgrade for existing customers with a valid maintenance period. Thanks and I hope you enjoy the video!
Are you a talented Linux systems administrator? Come join our Austin team!
by Mitchell Harper, posted November 5, 2009
Calling all talented Linux system administrators! Have you ever wanted to flex your sys admin muscle and take control of the systems powering an entire company? If you answered YES! then we have the perfect job for you... Here's why: Interspire is a leader in the ecommerce, knowledge management and email marketing spaces, with over 40,000 clients and growing. We develop software that businesses and organizations of all sizes rely on every day, including NASA, Virgin, Yale, Kraft, MediaTemple, SoftLayer and more. Here at Interspire you'll enjoy:
 The Interspire plaque in our Austin, Texas office  Just a few of the many talented team members in our Austin office
Interspire Shopping Cart Hosted (BigCommerce) Pricing Integrated With Interspire.com
by Mitchell Harper, posted November 4, 2009
 Since launching BigCommerce (the hosted version of Interspire Shopping Cart) in August the response has been incredible. As I've discussed in a previous post, both Interspire Shopping Cart and BigCommerce are being developed side-by-side and share over 95% of the same code, so we came to the conclusion that it makes sense to offer pricing for both products from our web site as well. Up until today you had to visit BigCommerce.com to see BigCommerce pricing and compare plans, but I'm happy to tell you that we've just integrated the BigCommerce pricing tightly into the Interspire website as well. You can compare plans side-by-side and even sign up. For all the designers our there: we've made extensive use of the -moz-border-radius and -webkit-border-radius CSS attributes as part of the design, so if you're on FireFox, Safari or Chrome the page will appear a little prettier. We've also redone the "Compare Editions" page for the licensed version as well.
Access to Our Internal Bug Tracking and Project Management Software is Now Public
by Mitchell Harper, posted October 28, 2009
 Hi everyone. It's been a long time coming but today I'm happy to announce that our bug tracking and agile project management software, codenamed Track (powered by Jira and Greenhopper from fellow Aussies, Atlassian) is now live at http://track.interspire.com and is accessible for browsing by anyone. We've been using Track internally for the last few months to aid in our switch from an adhoc to agile development methodology and so far things have gone well. We're not all the way there yet, but we've made excellent progress on:
As our engineering teams have continued to grow (especially the Interspire Shopping Cart/BigCommerce development team), we felt moving towards the agile methodology was the best way to maintain our release schedule as well as per-person accountability in a larger team. At the moment the Interspire Shopping Cart/BigCommerce and Interspire Email Marketer teams are using the agile methodology and as such they're the main projects represented and visible in Track. We also maintain projects for our internal cross-project libraries such as our template and database libraries and also our Interspire.com website, however these projects are more for reference purposes only. For now access to Track is read only - bugs should still be submitted through the client area so our support team can verify them and then log the steps for our engineers to replicate them. We may consider opening up Track for public bug submissions early next year. Opening up Track is part of our ongoing strategy to increase transparency with clients and partners. Simply by visiting Track you can see the status of upcoming releases and even features you've requested. You can see time logged per developer, bugs resolved and assigned to be fixed, release dates and more. We're in the process of moving our roadmap into Track as well, so keep an eye out for that over the coming weeks. Go ahead and visit http://track.interspire.com if you'd like to see how upcoming releases are progressing, specifically for Interspire Email Marketer 6.0 and Interspire Shopping Cart 5.1. Any questions or comments are welcome - just leave me a comment below.
Join us for the BigCommerce launch party on Nov 11th in Austin, Texas
by Mitchell Harper, posted October 26, 2009
As you probably know by now, we've launched a hosted version of our ecommerce software called BigCommerce. Well, we're having a special launch event for web designers, developers and agencies in Austin, Texas and we'd really like it if you could attend. 
You'll get to meet the Interspire team, see a demo of BigCommerce, learn more about our reseller program, network with like-minded individuals and most importantly have a great time. Oh, and there's complimentary food and drink too. The launch event is on Nov 11th from 5pm-7pm at Union Park in Austin, Texas. It costs nothing to attend but spaces are limited, so please click the link below to reserve your spot now: Click here to learn more or register now! 
The launch event costs nothing to attend but spaces are limited, so please click the link below to reserve your spot now: Click here to learn more or register now!
Introducing BigCommerce.com - Hosted Ecommerce from Interspire
by Mitchell Harper, posted September 29, 2009
Please note: This is a reprint of our Interspire Insider Monthly newsletter.
Inside Interspire: How We Prototype New Design Ideas
by Mitchell Harper, posted September 27, 2009
 Hi everyone. Today I want to share with you some details on how we design features and user interfaces for our products, specifically Interspire Shopping Cart. I'm going to show you how we designed the new product image features we're currently working on. They were based on your feedback from the Ideas Lab and forum so I think you'll be quite impressed...
You Spoke, We've Listened: Introducing Our New and Improved Maintenance Policy (Coming Monday 14th September)
by Eddie Machaalani, posted September 9, 2009
You told us you wanted to see some changes to our existing maintenance policy and we've listened. Early next week we'll be launching a new and improved version of our maintenance policy, which will make it easier and more affordable to use Interspire software for your upcoming projects. If you're a web designer or agency then our new maintenance policy makes it extremely easy to pass costs onto your client, especially since there will no longer be any charges to upgrade your client's software when we push out a new release. Combine this will the fact that all new purchases will now include 12 months of free maintenance instead of 3 months, and we think you'll be happy with the changes we're bringing in. We wanted you to be the first to hear of the changes we'll be making to our maintenance policy as of Monday, 14th September 2009 (5 days from now): - All new purchases will include 12 months (instead of the current 3 months) of maintenance free of charge, which includes unlimited technical support AND product upgrades. - As an existing customer, ALL previous purchases you've made (as at Monday 14th September 2009) will receive an extra 9 months (or 270 days to be exact) of maintenance at absolutely no charge to help you transition to our new upgrade policy. - There will no longer be a differentiation between updates (currently used to describe bug fixes) and upgrades (currently used to describe new feature releases). These will be one and the same and you will always have access to the latest release of the products you've purchased from the client area without having to pay an upgrade fee, as long as your maintenance period is valid. - If your maintenance period expires you will have the option to renew it for an additional 12 months at 50% of the current purchase price for the license you own. Extending your maintenance period gives you an extra 12 months of unlimited technical support and access to upgrades as they're released. On Monday, 14th September 2009 we will be releasing a change to our client area which will automatically upgrade your previous orders to the latest available release for all products you've purchased. This will be of no cost to you and will allow you to upgrade to the latest release *if you choose to* (this is optional). If you're running an outdated release of any Interspire product and you want to keep the old zip file and license key we STRONGLY suggest you download a backup copy of the product zip and license key from the Interspire client area before Monday, 14th September 2009. To do this, just login to our client area at http://www.interspire.com/clienarea/ and click on the "Download Products" link to download the zip file. Then click the "License Keys" link to retrieve your license key. Paste it into a text file and save it on your computer. Please keep in mind that ALL orders you've placed will receive an extra 9 months (or 270 days to be exact) of maintenance added to them at absolutely no charge when our new upgrade policy is rolled out on Monday, 14th September 2009. In the meantime we encourage you to continue ordering from our website because all orders you place until our new upgrade policy is implemented (on Monday 14th September 2009) will automatically receive an extra 9 months of maintenance free, as described above. This is our way of saying thanks to you for being an Interspire client - we really appreciate your business and your continued feedback - both good and bad. As at Monday 14th September 2009 any orders you place will automatically kick over to our new maintenance policy as described above, meaning things become easier and more affordable for you, our valued client. If you have any questions please give us a call or send us an email. You can find our details at http://www.interspire.com/contact/ Thanks, Eddie Machaalani and Mitchell Harper Interspire Co-Founders eddie[at]interspire[dot]com mitch[at]interspire[dot]com |
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AboutThe blog is where we publish "how to" guides and videos for our products, which teach you how to become an eCommerce and email marketing expert online.You will learn how to attract more customers, make more money and spend less time in the office. Our Products
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